Why can't I add my phone number and email to my account?

1. Here's why you might not be able to add your phone number:

   • Your phone's balance might be insufficient and you can't receive our verification codes because of that.
   • Your device might not be connected to the network.
   • The phone number you entered is incorrect or out of service.
   • Your phone number is already associated with another Xiaomi Account.
   • You didn't prefix your phone number with a correct country code.

2. Here's why you might not be able to add your email:

   • The email address you entered is incorrect.
   • Your email is already associated with another Xiaomi Account.
   • Your device might not be connected to the network.